Reviews

Client Reviews

Our Clients 
 

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Mary Calnan

Blue Allium HR

I first used the expertise of Tracey from Symphony Business Support prior to the implementation of GDPR. Her expertise on this subject is second to none and despite having attended many workshops on the topic I learnt more from Tracey in a session than in any workshop.
 
I've since had an opportunity to collaborate with her with regard to the delivery of training. I have been impressed by her strategic approach and good communications. This all ensured that the training programme was scoped, marketed and delivered in a way that reached the greatest number of delegates across the business we were working with.
 
I always enjoy our business discussions and the pointers and insights she provides which enable Blue Allium to continually develop. I cannot recommend Tracey highly enough and look forward to further collaborations.

L. Thompson 
Managing Director

Blue Acorns

Tracey helped us in developing and enhancing our internal business processes, our approach to, and focus on, business development as well as some of our client facing content and literature. Her interaction with the team emulated our collaborative approach to business and she was reliable and diligent at every step. She co-ordinated activities and prioritised tasks with great organisation and was committed to following up and keeping us on track, managing changing situations and events with a nimble, practical ‘can do’ approach.

Suzy Pool

Suzy Pool Retreats

I engaged Symphony Business Services to help with my 5 year business plan and also to assist me with the promoting of my business. I was in the process of rebranding and expanding my business and needed the extra help. What I got was far more than I could ever have expected! It was like having my own business partner. I received skilled support in every area of my business and always had the advice and guidance I needed it, sometimes that just meant talking through some ideas. The service is reliable, trustworthy, efficient and above all highly professional. 

Colin Baldock, Principal

Capital Financial Services

Symphony Business Support have assisted us for the past 5 years with business  development and marketing initiatives. With Tracey’s background in Financial Services, she has a sound understanding of the requirements and complexities involved in financial planning.
This makes her the perfect partner to deliver our marketing strategy, oversee our business development program and data management matters.
Tracey is very organised and her calm, professional and diligent approach makes her extremely easy to work with. I would therefore have no hesitation in recommending her to other businesses wishing to expand their existing portfolio,

Darren Ward, Director

NT Ward Heating & Plumbing

I run an extremely busy business and had been trying to streamline things for a number of years so that my work ran smoother. It was something that I could never get around to (being so busy) but I was introduced to Tracey James of Symphony Business Support.
 
After a meeting to discuss how she could help me achieve my goals I decided that getting Tracey on board was the only way I was ever going to achieve the things I wanted. Tracey fully understood my needs and where I wanted to take my business and immediately worked on streamlining my customer database, mailing lists and also sorted my invoicing procedure, introducing new software she felt would best suit my needs for not only me but for my customers as well.

I have to say, I haven't looked back and when I say I hoped things would run smoother for me, not only is that the case but any paperwork I did have to undertake is done in a fraction of the time which has created for me, a far better work/life balance.

Thanks to Tracey and her expertise, my business has achieved what we aimed for and business has increased. I would highly recommend Tracey and Symphony Business Support to any company wanting professional help, to help you, achieve your goals.

 Bob Howard 

Absolute pest prevention 

Tracey James at Symphony Business Support was instrumental in helping me set up my new business. After having a couple of chats with Tracey she went away and sourced a great telephone deal, all my printing needs, uniform requirements and was always just a phone call away when I had questions and queries.
 
Tracey put all her business ideas in a folder for me and used good simple language that I appreciated and understood well.
 
I would highly recommend Tracey and Symphony Business Support to anybody who is thinking about beginning a business venture, she takes a lot of the start-up pain away.

M Burton 
Managing Director

Myco Systems Ltd

Tracey has been a very good “extra pair of hands” to smooth the peaks in my admin workload. Also while I’ve been away on business or holiday Tracey has checked my phone calls and emails, to make sure nothing gets missed. This has reduced my workload to sane levels, but more importantly given me the reassurance that issues will be dealt with when I am unavailable.

Darrell Storey

Greenwell Consultancy Legal Services.

I met Tracey James at a local business group 5 years ago, I was impressed with her professionalism and attitude to business, always seeking to improve companies with a fresh look at working ways.
 
Symphony have designed and implemented newsletters, documentation and generally advised and improved the way in which my company operates.
 
I would highly recommend her to anyone who needs, like I did, a fresh look at the company from the outside and ideas to improve. Tracey has vast experience in her line of work and a great work ethic, we all need a Symphony... but like me I did not know it!

Shandip Shah

Balance Consultancy

Tracey has over the last 3 years or so, done various work for Balance Consultancy including cataloguing all client files (nearly 2500 files) and putting together a company newsletter to name two of them.
 
Tracey has always been diligent in her work which has always been of high standard. The process has been professional and the fees known from the outset. Any small business looking for someone to assist with matters which are time consuming but important, should consider using the services of Symphony.
 
You focus on driving and getting the business and let them deal with the tasks which are important but you simply don’t have capacity for.

Ben Patel 

Plus Accounting

Wording to follow 

J. Lambert 
Director

Trigon Financial Services   

Tracey implemented and maintained sound business practices to accelerate the development of the firm. The company increased in size and turnover, expanding to three controlling directors, four qualified advisers and ten support staff. Tracey has been a pleasure to work with and with her list of major attributes including corporate awareness, creativity, initiative, trust and integrity I have no hesitation in recommending her involvement with any firm wishing to project its image and marketability in a professional and successful manner. 
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